Today’s enterprises are increasingly dependent on all types of APIs and applications for flexibility and rapid development. However, if even one component of this chain breaks, it can have a ripple effect on its dependents, ultimately sacrificing customer experience and impacting the overall business. Meanwhile, the demand on IT is only getting higher, and the last thing they need is more burden on troubleshooting issues. So how can organizations increase governance, visibility, and control without introducing additional overhead and complexity?
That’s where Anypoint Monitoring comes in. With Anypoint Monitoring, customers have one single source of truth for application monitoring, log management, metrics and dashboarding, and dedicated monitoring infrastructure completely out-of-the-box.
Growing application networks lead to a growing potential for gaps
As customers embrace an API-led strategy and their application networks continue to grow, so does the complexity of these networks. To put it into perspective, the average transaction now spans 35 different technology systems or underlying components. These could be APIs, services, or gateways. But these could also include external or underlying systems of record – think SAP or cloud services like Salesforce – or even custom built internal applications. It becomes increasingly difficult to tell what exactly is going on as data enters and fans out across systems.
Enterprises have started to see gaps in their observability, and these gaps make it harder to quickly resolve issues when they come up. That means an increase in TCO, extended mean-time-to-resolution (MTTR), not to mention rashes of fire drills that can cause frustration and low morale across the team. And what starts as an internal technical issue, if not resolved quickly, can affect the customer experience and have further negative impacts on the business.
What’s most concerning about these gaps is that enterprises often don’t know how best to understand the root cause of issues. Organizations will often set up various types of alerts and pull numerous reports in an attempt to proactively solve these issues. In the end, however, they find themselves sifting through alert storms and meaningless metrics. They still can’t get to the root cause of their performance issues.
Organizations need real-time visibility, meaningful notifications of issues, and an efficient way to mitigate problems in order to deliver on customer expectations. That’s where Anypoint Monitoring comes into play, uniquely enabling monitoring best practices for enterprises.
Actionable visibility for mission-critical deployments
Anypoint Monitoring provides end-to-end, actionable visibility for APIs and integrations by allowing operations teams to have detailed metrics, advanced alerting, and customizable dashboards to track trends in real-time.
Anypoint Monitoring is a 360° functional application performance manager (APM) as well as an advanced logging system all in one, so log data is automatically captured, enriched, and sent to Anypoint Monitoring where it can be searched and analyzed in real-time. Anypoint Monitoring works out of the box, with no configuration required. You don’t have to spend additional time or resources to enable the right levels of Monitoring for your Mule applications.
How a leading waste collection company disposed of its observation gaps
The leading integrated provider of non-hazardous solid waste collection, transfer, recycling, and disposal services, was experiencing much of what we described above. They didn’t have a monitoring solution in place which led to limited visibility as well as an inability to identify and effectively resolve issues. As a direct result, their resources were often constrained and it created misalignment with the rest of the business.
To alleviate these concerns, they adopted Anypoint Monitoring, setting up dashboards to track inbound/outbound tx occurring, Java metrics, and API performance within the network. This opened up complete end-to-end visibility within their application network, allowing them to track data flow from system to system to quickly identify exceptions and proactively resolve any issues before they occur. They were more effective as an IT org, but also were able to align closer to the business, opening up valuable transaction data – service agreement, roll-offs sold, monthly account payments – providing additional visibility and insight for leadership. And all of this was accomplished out of the box, without any additional hardware or software.
API monitoring with MuleSoft
Anypoint Monitoring helps users to proactively identify and resolve issues, all in one place with real-time visibility into APIs and integrations. It also ensures business continuity with real-time visibility into app performance, customizable dashboards, advanced alerts, and instant access to historical log data.
Interested in learning more? Be sure to register for our upcoming webinar API monitoring and troubleshooting in a hybrid world, where we will outline best practices to operationalize your monitoring.
This syndicated content is provided by Mulesoft and was originally posted at https://blogs.mulesoft.com/biz/anypoint-platform/api-troubleshooting-best-practices/