When evaluating enterprise software buyers will typically take three paths:

  • A free trial or demo: We’ve always encouraged our buyers to take the free trial, and not just on a basic app but something that will truly test our unique features.
  • Reviews: We might not be silicon valley’s poster child, but we lead the pack on every major review site by a long way.
  • Analyst feedback: For 7 years in a row we have been named a Gartner Magic Quadrant Leader. Our DevOps driven digital transformation was recently covered by Forrester in this case study.

Dynatrace Reviews: we lead the pack on all major review sites

It’s a lot to read through every single review so for  convenience I have summarised:

  • Dynatrace is the leader on every major review site
  • Most of the reviews focus on ‘easy‘, ‘data quality‘, ‘AI‘.
  • Dynatrace is recognised for rapid release cycles – 26 per year, where as our competition is lucky to have 4 major releases.
  • Dynatrace Services and Support teams are top notch.

Gartner Peer Insights

Gartner Peer Insights

IT Central Station

At the time of publication, The IT Central Station leader board showed:

  • CA APM was leading with a user rating of 8.2 and 91 reviews
  • Dynatrace 2nd with a user rating of 9.1 and 82 reviews.

IT Central Station

Whilst we wait for this leaderboard to be updated I can update you that:

  • Dynatrace is the leader with 149 reviews and a user rating TBC
  • CA APM went backwards with 88 reviews not 91

I’ll update this post once IT Central station has updated their leaderboard, but no question we will be leading.

G2 Crowd

  • G2 crowd uses a quadrant grid.
  • Dynatrace leads in terms of user satisfaction but we are just behind Splunk in market presence

Dynatrace leads against traditional APM competition

G2 Crowd Review Dynatrace APM

Customer quotes that define the value of Dynatrace

As I read through all the quotes I hear a common thread:

  • It’s easy to install and fully automatic
  • The dashboarding is out of the box
  • The data is powerful and yet easy to understand
  • The software is simply invaluable
  • Our services and support team have a fantastic reputation

Negatives:

  • The negatives are pricing and the learning curve.
  • Our new platform was designed to make it easy for you to adopt, SAP had over 1400 users adopt our software in 3 months. Not bad at all.
  • On pricing I will take the feedback on board in order to help new prospects understand our pricing model. But of course you get what you pay for. We are #1 for a reason, and we try and be fair in our pricing model to ensure it’s economical for you and for us to continue to make it!

A summary of customer quotes

Mark Kaplin

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What are you waiting for? Take the trial

In the word’s of Mark Kaplan;

“Do the free trial. Put them up against any competitor. You will see first hand why they are the best.” 

 Take the trial