, , , , , , ,

Even for Spider Man, There’s More Than Just Web

An orphan, raised by his Aunt May and Uncle Ben…we all know the story of Peter Parker. A bright young scientist bitten by a radioactive (and genetically modified…depending on if you’re a book or a movie kind of person) spider.…
, , , , , , , , , , , , ,

Customer complaint resolution in today’s digital multi-channel world!

I have seen many companies struggle to find out what issues may be driving customer complaints when they come in to a support or service center, and today’s digital multi-channel strategies do not make it easier. With customer complaints,…
, , , , , , , , , , , , ,

Mobile wins the digital stakes on Melbourne Cup day

It’s the race that stops Australia. TAB claims they handle 3000 transactions per second at the peak of the betting splurge – across desktop and mobiles in all parts of the country. You can imagine, preparing for peak digital performance…
, , , , , , , , ,

Have you been taking DNS monitoring for granted? Not today!

What’s happening? Numerous reports today indicated a localized east coast performance event was occurring.  Reports pointed to an attack on DYN.  DYN provides DNS services.  DNS (Domain Name Service) can be thought of as…
, , , , , , , , , , , ,

What to do about Ad-blocking impact on customer experience?

Economists have written about the law of unintended consequences. This is the theory that the actions of people, governments and industries always have effects that are unanticipated. Whether it’s the too-quiet Airbus A380  or cell…
, , , , , , , , , , , ,

Dynatrace Perform 2017 Digital Performance Management conference date announced: February 7 – 9, Las Vegas

The fourth annual Perform 2017 conference takes place February 7 – 9 2017 at the Cosmopolitan Hotel in Las Vegas! Two-and a-half days, 60+ sessions, 75+ industry thought leaders, and over 100 hours of training. We are scheduling speakers…
, , , ,

Is Brazil Digitally Prepared for the 2016 Olympics?

We are weeks away from the 2016 Summer Olympics in Brazil and reports abound that the state of preparation is in question. The team here at Dynatrace has been investigating whether or not Brazil is digitally prepared for the upcoming games.…
, , , , , , , ,

5 tips from Dynatrace 2016 Digital Experience Report

Dynatrace recently released its annual Dynatrace Digital Experience Report comparing the digital experiences offered by leaders in seven industries. You can watch the webinar or read the report to find out who the leaders…
, , , , , , , , , , , , , , , , , , , , ,

The Big Game 2016: Live Blog Coverage

UPDATE: February 8th, 2016 5:00pmUPDATE: February 7th, 2016 10:24pm That’s the game!  Congratulations to the Denver Broncos.  So the results for the web site performance for advertisers during the game are in as well.…
, , , , , , ,

Default Garbage Collection settings for JVMs can cost you!

If you are following this blog you will have come across multiple posts that point out the correlation between Garbage Collection (GC) and Java Performance. Moreover, there are numerous guides on How Garbage Collection Works or Configure Garbage…