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App in a Box – Part 2 – The Customer Perspective

The Customer Perspective In this series, we are reviewing the various approaches to enterprise application monitoring and their performance cost-benefit analysis.  If you haven’t read the first post, please start at the beginning.…
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Correlating JavaScript Errors with Slow CDN Performance

JavaScript Errors can happen for many different reasons: special behavior of certain browsers that weren’t tested; a real coding mistake that slipped through the delivery pipeline; poorly handled timeouts, and I am sure the list goes on. In…
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What’s new in Dynatrace University (DTU) 1 of 3: Our own digital transformation story

Recently, we’ve made some significant improvements to Dynatrace University (DTU), based on customer feedback along with information gathered electronically from actual customer experiences, and based on our own digital transformation.…
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Getting Started with Dynatrace AppMon 2017 May

Dynatrace AppMon 2017 May is available for everyone along the continuous delivery pipeline that wants to push better performing and scaling code into production. Whether you want to develop, test, architect or run your application in production…
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Dynatrace on Dynatrace: Detecting Architectural Regressions in Continuous Functional Testing

At Dynatrace we not only sell our performance monitoring solutions to our customers – we use them in the way we want our customers to use them. The benefit of this “eat your own dog food” – or – “drink your…
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Business Innovation through APM Metrics-Driven DevOps

Innovating faster to meet end-user demand is one of the challenges addressed by DevOps. DevOps bridges the knowledge gap about the impact between business and application teams. Application teams have to better understand the impact they have…
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Customer complaint resolution in today’s digital multi-channel world!

I have seen many companies struggle to find out what issues may be driving customer complaints when they come in to a support or service center, and today’s digital multi-channel strategies do not make it easier. With customer complaints,…
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Analyzing DNS Outage Impact on 3rd party Applications

Many blog posts have been written about the Dyn DNS DDOS attack  on October 21st. Dyn itself was very open with the problem and kept updating their customers and users impacted by the attack through their blog and twitter feed. My…
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Mobile wins the digital stakes on Melbourne Cup day

It’s the race that stops Australia. TAB claims they handle 3000 transactions per second at the peak of the betting splurge – across desktop and mobiles in all parts of the country. You can imagine, preparing for peak digital performance…
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10 Tips to Deliver Outstanding Liferay v7 Performance

While the words “Digital Transformation” can mean many things, in the case of Liferay, we regularly see how organizations have transformed and enriched online journeys and experiences for their customers and employees by unlocking…