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How IoT can enhance customer experiences

Rather than following a one-size-fits-all approach, the most successful businesses are rapidly tailoring offerings for customers in real time.The internet of things (IoT) has emerged as an effective method for providing real-time value. Across…
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How should banks tackle the innovation challenge from fintech startups?

The influence of rapidly-evolving macro-economic conditions and regulatory changes, especially following the 2008 financial crisis, have always kept the financial services industry on its toes. However, few could have foreseen the impact created…
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Webinar: What is Headless eCommerce and Why Should You Care?

The consumer landscape continues to rapidly evolve, but it is clear that a consistent brand experience across all purchasing channels is no longer just expected, it is required. This is not just true for retail, but for industries across the…
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How APIs are the Backbone of New IoT Standards

The Internet of Things (IoT) is supposed to have 10 times the impact of the Web itself, which means it has potentially 10 times the risk for complication, and, with its ubiquity, 10 times the risk to security. Each “Thing” we encounter…
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Digital Transformation: High Budgets, Insufficient Resources

Many organizations are facing a digital transformation imperative. Digital transformation elicits varying definitions. In short, it can be defined as an ongoing process in which organizations adapt to or drive disruptive positive changes and…
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How are banks responding to the Fintech revolution?

I wrote a piece in July, Future of Fintech depends on APIs, talking about the landscape of Fintech and how a regular part of our lives today is enabled through Fintech innovations and APIs.Here, I want to talk about banks and how they shouldn’t…
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Virtual reality in the enterprise – is it right for your organization?

The world has worked itself into a frenzy over Pokemon Go, the virtual reality game where Pikachu and his associates appear in local shops and restaurants. Many observers may have looked at this and thought that virtual reality will never have…
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B2B challenges in healthcare

It’s no secret that paying for healthcare in the United States is an extremely difficult to do. Payment systems for healthcare across the country are highly fragmented; many payers and providers use multiple formats for remittance. This…
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IT leaders will fail at digital transformation — here’s why

How do companies innovate and digitally transform their business by using the same strategies, procurement and operating models and approaches to technology? They don’t. They have the same company, just with a flashy website or mobile…
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APIs: a culture shift for the enterprise

When we hear the word “disruption” we usually think of start-ups taking over a particular space through an innovative approach. Instead of renting an expensive hotel room or car, start-up companies utilize the power of the shared…