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An API-led approach to energy and utilities digital transformation

In light of the digital transformation imperative, IT has taken center stage as a key enabling function supporting the survival and growth of the modern energy and utilities provider. New technologies and tools support anytime, anywhere access…
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Legacy modernization for communication service providers

Current State For many years, communication service providers have struggled to transform their IT architecture and landscapes that have grown over the last two decades. Most of them are facing the legacy challenges of monolithic BSS/OSS…
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Why energy and utility companies are expanding digital product portfolios

In addition to improving customer and stakeholder experiences or increasing employee productivity, energy and utility companies are also expanding their product portfolios beyond their traditional offerings.  Technological advancements…
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The digital utility: opportunity to increase operational efficiency

My previous blog in this series explored how forward-leaning energy and utilities providers embrace digital technologies to improve the experiences of the constituents that they serve. But in addition to turning outward to meet the growing…
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5 ways energy and utilities providers are improving customer experiences

My first blog post in this series gave an overview of why energy and utilities firms like Siemens are undergoing digital transformation to remain competitive. One common digital initiative for energy and utility providers is improving customer…
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Why digital retail is like online dating

When it comes to online dating, it’s all about how you present yourself. Your profile needs to speak to who you are and send the right signals to help the dating site match you with someone compatible. Having an appealing online profile…
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How APIs power digital transformation for energy and utilities

The energy and utilities industries are undergoing a dramatic shift driven by rising stakeholder and customer expectations, increasing economic, and political uncertainty, and emerging new technologies.  Stakeholders demand greater transparency…
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The journey from FTP to MFT: Building a digital oilfield

Digital technologies are massively disrupting the oil and gas industry, resulting in reduced costs and an increase in productivity. Oil and gas companies are considering technologies such as AI, IoT, analytics, and process automation,…
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5 industry showcases during the 4 days of Dreamforce

Integration has become a mission-critical strategic imperative for business across industries, from financial services, to healthcare, to manufacturing. Yet the nuances of how to implement an effective integration strategy differ by industries. This…
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Digital, data, and security: fundamental principles of government

In my last blog, I discussed a few ways governments can create citizen journeys with API-led connectivity to address the inertia caused by legacy IT systems. We return to the second reason digital government services are held back: providing…