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Why energy and utility companies are expanding digital product portfolios

In addition to improving customer and stakeholder experiences or increasing employee productivity, energy and utility companies are also expanding their product portfolios beyond their traditional offerings.  Technological advancements…
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The digital utility: opportunity to increase operational efficiency

My previous blog in this series explored how forward-leaning energy and utilities providers embrace digital technologies to improve the experiences of the constituents that they serve. But in addition to turning outward to meet the growing…
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5 ways energy and utilities providers are improving customer experiences

My first blog post in this series gave an overview of why energy and utilities firms like Siemens are undergoing digital transformation to remain competitive. One common digital initiative for energy and utility providers is improving customer…
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Why digital retail is like online dating

When it comes to online dating, it’s all about how you present yourself. Your profile needs to speak to who you are and send the right signals to help the dating site match you with someone compatible. Having an appealing online profile…
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How APIs power digital transformation for energy and utilities

The energy and utilities industries are undergoing a dramatic shift driven by rising stakeholder and customer expectations, increasing economic, and political uncertainty, and emerging new technologies.  Stakeholders demand greater transparency…
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The journey from FTP to MFT: Building a digital oilfield

Digital technologies are massively disrupting the oil and gas industry, resulting in reduced costs and an increase in productivity. Oil and gas companies are considering technologies such as AI, IoT, analytics, and process automation,…
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5 industry showcases during the 4 days of Dreamforce

Integration has become a mission-critical strategic imperative for business across industries, from financial services, to healthcare, to manufacturing. Yet the nuances of how to implement an effective integration strategy differ by industries. This…
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Digital, data, and security: fundamental principles of government

In my last blog, I discussed a few ways governments can create citizen journeys with API-led connectivity to address the inertia caused by legacy IT systems. We return to the second reason digital government services are held back: providing…
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How Univar Solutions used Salesforce and MuleSoft to modernize B2B eCommerce

Univar Solutions is a leading global distributor of specialty and basic chemicals. With 800 distribution facilities and a network of 8,000 producers worldwide, we rely on our operational excellence to provide customers with reliable deliveries,…
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Salesforce integration with an application network

In the midst of a top 10 global bank’s central IT transformation with MuleSoft, it began to realize the benefits of an application network. This blog will cover how the bank developed a strategic approach to expand its network, launching…