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COVID-19 CIO Action Plan

We don’t need to go into the details of how COVID-19 is impacting our daily lives, but what should our CIOs, Digital Delivery Directors, Web Masters, SRE (Site Reliability Engineers), etc… be considering during this period? Events…
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Up your quality and agility factor – using automation to build “performance-as-a-self-service”

Organizations are being challenged, but also seizing the opportunity, to digitally transform their businesses with better customer experiences and new and competitive services, to increase business value. The IDC FutureScape: Worldwide…
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Dynatrace & ServiceNow feed and enrich the CMBD, automatically.

Modern microservices infrastructure commonly contain thousands of individual business-critical services and related dependencies. Managing highly dynamic service and application infrastructures with a CMDB database can be cumbersome and error…
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How Dynatrace and ServiceNow Event Management provide deep observability and rapid resolution

Businesses know that any service disruption can have detrimental business impact. With the increasing complexity of managing hybrid, multi-cloud, microservice environments, IT operations struggle with the lack of visibility into their environments…

Dynatrace & ServiceNow Orchestration for automatic problem remedation

IT operations teams need instant answers to drive better business outcomes.  If they are spending time occupied with manual, error-prone tasks, this impedes productivity and value to the business.  With Dynatrace & ServiceNow Orchestration,…
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An API-led approach to energy and utilities digital transformation

In light of the digital transformation imperative, IT has taken center stage as a key enabling function supporting the survival and growth of the modern energy and utilities provider. New technologies and tools support anytime, anywhere access…
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Perform Las Vegas 2020: Reduce risk and iterate faster

Learn how to reduce risk and iterate faster – the right way to deploy canary, blue/green and feature flags in our Release Better Software Faster track. The right way to deploy canary, blue/green and…
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Dynatrace ONE – Rapid access to experts when and where you need it

Innovative in-product assistance and Dynatrace ONE premium subscription offerings have redefined the Dynatrace customer experience. Dynatrace ONE has redefined the Dynatrace customer experience through our…
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How APIs power digital transformation for energy and utilities

The energy and utilities industries are undergoing a dramatic shift driven by rising stakeholder and customer expectations, increasing economic, and political uncertainty, and emerging new technologies.  Stakeholders demand greater transparency…
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IT Visionaries Podcast: How to connect the world using APIs and integration

I had the pleasure of joining Ian Faison, founder of Mission.org, to record an episode for the podcast, IT Visionaries. The episode is part of a series hosted by the Salesforce Customer 360 Platform to discuss emerging trends in IT and how…