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How to deliver employee apps fast with Lightning Platform and MuleSoft

CIOs and IT departments have one common goal: to increase efficiency through technology. One way to reach this goal is by investing in the employee experience. When companies invest in a better digital workplace, their employees become more…

Calculating the value of API-led integration

As our recently published whitepaper, “How to articulate the value of integration,” reveals, “integration has become a key determinant of who leads and who lags in today’s global economy.” However, despite the…
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Salesforce integration made easy: MuleSoft and Service Cloud

Did you know 69% of service leaders say a single customer view provides more cross-sell and upsell opportunities? That’s right—customer service as a revenue generator! Yet, 70% of service agents can’t find all the information…
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CIO insights: 3 key takeaways for digital transformation

Seventy four percent of companies are going through some form of digital transformation. With percentages that high, there must be value buried somewhere in these initiatives, right? From my perspective, having worked as a strategic advisor…
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How digital is your business?

Strategic digital transformation requires a mature integration capability and a network of connected applications. Today’s business and IT leaders understand digital transformation is necessary to maintain leverage amid constantly changing…
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Are your legacy systems living in the Jurassic Age?

A daily problem CIOs face is how to deal with legacy systems—systems built decades ago in what now feels like prehistoric times. Buried deep down in the depths of organizations live these scary, monolithic fossils—Mainframe-otops,…
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Top 3 insights on building a connected customer experience

Customer experience is a key competitive differentiator for businesses across industries––from retail to banking. Every part of the business has an important role to play in delivering unique customer experiences; which is why…
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What is a Center for Enablement (C4E)

Technology is important to enterprise success. However, the larger a company becomes, and the more technology projects it initiates, the more complexity and fragmentation arises in both business processes and the technology landscape. In order…
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How Airbus is revolutionizing aircraft production using Anypoint Platform

Airbus, a pioneer in aviation, has set the standard for safety, quality, and performance in the industry. Approximately 25,000 Airbus aircraft take off daily, that’s one aircraft that takes flight every 1.4 seconds. It is expected…
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CIOs, here are the 3 secrets to building a great customer experience

Customer behavior is changing, and expectations are now higher than ever. Successful organizations across various industries recognize that a customer-centric approach is necessary for competitive differentiation. The ability to provide innovative…