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How microservices can benefit your business

No company, no matter its size or industry, is safe from disruption. It’s easier than ever for new entrants to enter a market and turn entire industries upside down. Unless organizations can nimbly innovate at the speed of their competition,…
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Integration best practices: pioneer digital transformation with community

To understand the value of community and evangelism to your organization, it’s important to imagine one without it.You set out with excited anticipation for day one of a new job. Upon arrival, excitement slowly gives way to disappointment…
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Key NRF 2019 takeaway: the need for retail’s new platform-based business model

Last week’s NRF show made the digital imperative for retailers loud and clear – from analytics, AI, IoT, and chatbot demos to even the occasional robot, attendees were presented with the promises and perks of next-gen retail technology.One…
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Let customer experience drive your API strategy

As more business people become exposed to the API economy – the idea of turning business capabilities into APIs that are subsequently monetized in some way – they often race to the most obvious question: What should my strategy…
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Transforming Deloitte’s customer relationships: CRM rationalization scale

Deloitte is the largest professional services provider in the world with a global revenue approaching $40B and over 250,000 partners and employees. It has achieved and maintained this position through its unparalleled relationships with organizations…
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How Pilot Flying J developed an omnichannel strategy with MuleSoft

In the 60 years since its foundation as a single gas station in Virginia, Pilot Flying J has grown to be the largest operator of travel centers in North America. With over 750 locations serving more than 1.6 million professional drivers and…
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How to build an agile mobile strategy using APIs

As the number of mobile users grows to almost 5 billion in 2019, companies are under immense pressure to deliver engaging and secure apps, and not just for consumers. Mobile apps have become an essential tool to unlock employee innovation…
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How the Industrial Commission of Arizona automated workflows using MuleSoft and Salesforce

The Industrial Commission of Arizona (ICA) administers and enforces state laws relating to the protection of life, health, safety, and welfare of Arizona’s employees. This includes laws relating to workers’ compensation, occupational…
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CIO insights: 3 key takeaways for digital transformation

Seventy four percent of companies are going through some form of digital transformation. With percentages that high, there must be value buried somewhere in these initiatives, right? From my perspective, having worked as a strategic advisor…
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To deliver on AI’s promise: Take the brain from the jar

Companies need to take the AI brain “out of the jar”; using application networks that enable AI to plug in and out of any data source or capability.Everyone, including MuleSoft, is talking about artificial intelligence (AI). The…